Post

Replies

Boosts

Views

Activity

Companion app can't be installed on iPhone for some users who have installed the watchOS only version app
Hello! I'm facing the following Appstore issue. There was an watchOS only app, without a companion app. In current 1.6 version the app has a companion app and it can be properly installed by new users from their iPhones or watches. Unfortunately, all old users, who have installed the app from their watches don't see a way to install the app from the Appstore (they can download the latest watchOS version though). Many things have been tried - uninstalling, installing on the watch. Looking for a purchase, removing subscription, but without luck. The Appstore shows "purchased" button instead "Get" or the cloud icon. Is this a bug in the Appstore or there is a way to recover from this edge case. Thanks, Emil
4
2
909
Aug ’23
Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.assessmentagent"
I'm trying to use the Assessment Configuration with the most recent changes introduced. The entitlement that the app is using is: com.apple.developer.edu-assessment-mode If the entitlement is not correct, then the app won't start because the provisioning profile won't match. Once the application tries to start a session I get the following error: [16777:98639] [Core] Encountered error running activation: com.apple.assessment.assessmentMode.enable. Error: NSError: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.assessmentagent" UserInfo={NSDebugDescription=connection to service named com.apple.assessmentagent} Desc   : Couldn’t communicate with a helper application. Sugg   : Try your operation again. If that fails, quit and relaunch the application and try again. Domain : NSCocoaErrorDomain Code   : 0x1001 (4097) Extra info: {     NSDebugDescription = "connection to service named com.apple.assessmentagent"; } Error: Error Domain=AEAssessmentErrorDomain Code=1 "(null)" UserInfo={NSUnderlyingError=0x600003ef54d0 {Error Domain=AECCoreErrorDomain Code=101 "(null)" UserInfo={AEPolicySessionFailedToActivateSubsystems=(     "Error Domain=NSCocoaErrorDomain Code=4097 \"connection to service named com.apple.assessmentagent\" UserInfo={NSDebugDescription=connection to service named com.apple.assessmentagent}" )}}} I've granted "Accessibility" permissions to the AEServer in System Preferences The version of macOS that I'm using is macOS Monterey 12.4. The app minimum target macOS is macOS Catalina 10.15.4.
2
1
5.4k
Jul ’22