Please can someone help out here. I have been arguing back and forth with the app review team regarding background location for my app and i guess i am not understanding something. I have a marketplace app where users can buy goods that we ship to them after. My drivers have another different app that is the admin app where if you are a driver, and ONLY a driver (you can be an employee, supplier, and seller) you will be asked to agree to provide your location permission as "always on" because i need to be able to track my packages en route to the customer location. They say they need a video and i provided this one that shows the interface for the driver who is about to deliver the package.
here is the link:
https://youtu.be/iLbwncBUHy8
Any help on how to reply or what they want?
below is their identical reply for the 4th time now:
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Hello,
The issues we previously identified still need your attention.
If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know.
Review Environment
Submission ID:
Review date:
Version reviewed:
Guideline 2.5.4 - Performance - Software Requirements
The app declares support for location in the UIBackgroundModes key in your Info.plist file but we are unable to locate any features that require persistent location. Apps that declare support for location in the UIBackgroundModes key in your Info.plist file must have features that require persistent location.
Next Steps
If the app has a feature that requires persistent location, reply to this message and let us know how to locate this feature.
Please provide a demo video that demonstrates the persistent location in use on an iOS device.
Resources
Learn more about software requirements in guideline 2.5.4.
Review documentation on Starting the Significant-Change Location Service and Monitoring Geographical Regions.
Support
Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module.
Consult with fellow developers and Apple engineers on the Apple Developer Forums.
Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes.
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Thanks for your help.