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Reply to It says: "There are still screenshot uploads in progress." when submit a new build
I have the same issue. When I "View All Sizes in Media Manager" there are no grayed out screenshots for any device or language. The new App Store Connect site is very buggy, it times out more half the time when I try to save updates, and sometimes it won't allow screenshots to be re-ordered. I could try to delete and re-upload screenshots, but it's a lot, 5 apps x 5 languages x iPhone and iPad...there's no way that the App Store would be able to get through those uploads without even more stalled uploads. Also, if the stalled uploads are not visible to me now, deleting and re-adding may not clear the issue.
Jun ’20
Reply to 15% apple cut
I'm seeing 15% for app sales now in the US, but App Bundles are still at 30% for some reason. I've contacted app store connect support because there's no mention in the Paid Applications of any sales being charged anything other than 15%. Either they're not handling bundles correctly or they need to update the Paid Apps agreement so it is consistent with the actual commission rates being charged--otherwise, it creates a tax issue because the commissions they took won't agree with your backup documentation.
Jan ’21
Reply to HealthKit on iPadOS 17 beta2 returns false with isHealthDataAvailable() method
I'm seeing the same issue on some devices, both iPhones and iPads, running the production release of iOS/iPadOS 17.0.2. I thought that perhaps this issue was only with [HKHealthStore isHealthDataAvailable], so as a test I tried bypassing that call and proceeding with the call to [healthStore requestAuthorizationToShareTypes:], wrapped in a try/catch block. The authorization check though just throws an exception indicating the same error, that "Health data is unavailable on this device", so internally, the auth request API is still calling [HKHealthStore isHealthDataAvailable]. The issue doesn't appear on all devices, most seem to work. I have customers with multiple devices and it will work on one but not the other; in some cases it's their iPhone that doesn't work, and in others it's their iPad running iPadOS 17. I've tried going into the Health App to make sure I've gone through its initial setup in case that was the issue, but it had no effect. The next step is to create a simple app that demonstrates the problem and submit that to Apple with a bug report, but I've done this in the past and waited years with no resolution or response from Apple. Were you able to resolve the issue or have you discovered anything else?
Oct ’23