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I have a VPN application published in the app store. Used Ikev2 for this personal VPN. There are two in-app purchases. One is 'Monthly' and another is 'Yearly' with 3 days free trial. We have seen something strange for the yearly subscriptions which has free trail, the cancellation reason through the billing issue is too high like 70-80% due to billing retry state. Some other apps which have billing issues under 10% always. We have done some research and found that if the user doesn't cancel and Apple is unable to charge then it goes to a billing retry state. If users don't like the app, they could cancel their subscription/free trail easily but they are not doing this and why Apple unable to charge the bill after the trial ends. Am i missing something in the developer end?
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by asadCat.
Last updated
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