It's been two weeks since I submitted the MDM capability request form as our app requires an MDM to activate the DNS Proxy component.
There's been zero emails about it, and I can't find anywhere to check the status on it.
Does anyone have experience regarding the "MDM capability" request or is anyone from Apple able to provide some insight into what is expected?
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Steps to reproduce this issue (at least to some degree, see further explanation below) are:
Configure an Always-on IKEv2 VPN
While the phone is connected, shutdown it's Internet access (in my last test I just disconnected the modem from the router and had cellular disabled)
With the phone in sleep, leave it alone for an extended period, in my case I left it for 30 minutes with it's wi-fi not having access to the Internet
Re-enable Internet (I reconnected the modem to the router)
When this happens the phone will say "Connecting..." but doesn't quickly try to re-connect. If you leave the phone for about 5 minutes or so it will generally re-connect eventually.
While it's in a state of a working Internet connection but stuck at Connecting, in the console logs I see:
Dec 29 10:15:21 iPhone SpringBoard(SpringBoard)[60] <Notice>: vpn is unchanged, still enabled
But nothing else to indicate what could be done to improve it.
I have Dead Peer Detection Rate set to Medium.
This is an issue for customers in remote areas with poor cellular data and unreliable wi-fi, where the phones are not re-establishing their VPN connection causing them to miss incoming notifications and messages. Generally they turn Airplane mode on and off to trigger the VPN to re-establish.
Is there anything I can do to improve the reliability of re-connects, make them faster? etc?