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App update rejected as spam
Our app serial, TaxFreeway, is a Canadian T1 tax return preparing app approved by Canada Revenue Agency. There is a new app release each year for the corresponding year's tax return. We have more than 10 existing Apps (for every previous years) listed on App Store. The App for tax year 2021, TaxFreeway 2021, is listed at Canada government website below. https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/certified-software-netfile-program/detailed-information-taxfreeway.html Apple App Store has accepted the App since December 2021. We recently send a new app update to Apple App Store based on Canada Revenue Agency's latest requirements. The update is rejected by App Store review by following reason: "Thank you for your resubmission. However, upon further review, we found that your app is out of compliance with the following guideline(s): Guideline 4.3 - Design We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam." We have no clue for how to solve the issue. Can somebody help us on it?
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Dec ’22
App rejection: Guideline 2.3.1 - Performance
Our App, TaxFreeway 2019, was rejected by App Store for following reason."Guideline 2.3.1 - PerformanceWe discovered that your app contains obfuscated code, selector mangling, or features meant to subvert the App Review process by changing this app's concept after approval to the App Store."Our App serial, TaxFreeway, has long been put on App Store since tax year 2009. We have total of 10 existing Apps (for last 10 year) listed on App Store.For each year's App, it is can only be used for Canadian taxpayers to prepare and send T1 tax returns of the current tax year to Canada Revenue Agency(CRA) via CRA NETFILE online service. It is the same for TaxFreeway 2019.The App is listed at Canada government's website below (listed as "TaxFreeway for iPad" under the title "Paid products and products with free offerings")https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/certified-software-netfile-program.htmlEach year, our App needs to go through CRA NETFILE certification process. It is the same for TaxFreeway 2019.The App, TaxFreeway 2019, is solely designed to fulfill requirements listed by CRA NETFILE online service. There is no other feature included in the App.Plus, this year app TaxFreeway 2019 has identical feature set as our previous year app TaxFreeway 2018, which is currently listed on App Store.We have no clue for how to solve the issue. Can somebody help us on it?
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Dec ’19