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Manage Subscriptions prompts for a sandbox user credential that belongs to another app
When I trigger the 'you've already purchased this subscription' alert and go to "Manage" my subscriptions, I'm prompted for a password to: a Sandbox test account that belongs to a different app and I no longer have access to Key Details: I no longer have access to that Sandbox user, as I no longer work for that company. I have long-since removed my AppleID from all of those apps using the appropriate flow to remove myself from their development accounts. As such, I cannot delete these sandbox users myself. I have wicked psychological damage from working at that company, and cannot 'reach out to them' to have them delete the sandbox accounts. I'm taking damage every time I see this alert as it is. I'm NOT logged into my iPhone as a Sandbox tester, but with my AppleID proper. NO purchases/iTunes email separate from my AppleID. The prior AppStore Connect + App that it's asking me for credentials for did not offer subscriptions of any kind. We only use Purchases Sandbox. We DON'T use StoreKit. Questions: Why am I being asked for this when I cannot ever succeed at providing it? How do I work around this problem, so I can view and manage my test subscriptions? Screenshots: This alert: Leads to this alert, which is an email address that belongs to a sandbox account that was created for an entirely different application on an entirely different AppStore Connect account, that I no longer develop for. I want to make this 100% crystal clear that there is no association whatsoever with my current application and the sandbox user this alert is asking me to provide credentials for.
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Sep ’24