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The new profile added to manage the cellular private network is not getting installed on the device end - https://developer.apple.com/documentation/devicemanagement/cellularprivatenetwork?changes=_9 When we try to oinstall the profile we get these error messages. {'Status': 'Error', 'CommandUUID': '556d4936-7514-4121-af8d-3f0bf855a9e6', 'ErrorChain': [ {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Installation Failed', 'LocalizedDescription': 'Profile Installation Failed'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Failed to Install', 'LocalizedDescription': 'Profile Failed to Install'}, {'ErrorCode': 1009, 'ErrorDomain': 'MCProfileErrorDomain', 'USEnglishDescription': u'The profile \u201cprivate network policy\u201d could not be installed.', 'LocalizedDescription': u'The profile \u201cprivate network policy\u201d could not be installed.'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.', 'LocalizedDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.'}], 'UDID': '00008101-001E1DCA3A81001E'}
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by _kvnryn.
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When we try to push blueprint for MDM over Wi-Fi in apple TV it fails, but in over the cable it works properly. After pushing the blueprint over Wi-Fi, the device gets rebooted and go through setup steps, at the end we don't see the step for Mobile Device Management. I'm attaching a sample Profile we attach to blueprint and Screenshot of Blueprint configuration.
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by _kvnryn.
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We are an MDM and are trying to migrate to the new App and Book Management APIs. In this doc mentioned below it asking us to send the public key generated to my Apple contact in a plain-text file. https://developer.apple.com/documentation/devicemanagement/app_and_book_management/apps_and_books_for_organizations/generating_developer_tokens?language=objc I'm not sure who my Apple contact is? I already understand how to generate JWT token for the api.ent.apple.com. I would like to know who can authorize the public key for the organization. Thank you
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by _kvnryn.
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App installation not successful on Supervised iOS devices. The apps are pushed as VPP apps but the apps stays in initiated state for a long time and fails with error messages. Error message: The app with iTunes store id is already scheduled for management. Error code 12026. Devices are running iOS 16+. Certain apps get pushed and others will fail. Tried uninstalling an app and the uninstallation was successful but was not able to install the app. Devices are checking in properly with the MDM.
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by _kvnryn.
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App crashes or closes immediately when deployed as a VPP app via the Hexnode UEM portal. When the app is installed on a device not enrolled in Hexnode it works without any issues. It seems it works when deployed as a store app as well. App :  https://apps.apple.com/us/app/behaviorsoft/id1281297493
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by _kvnryn.
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