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App getting rejected for Guideline 5.1.1 and am unable to understand why
Hello, My team and I are trying to publish an app (It's our first time doing this). The app allows users to purchase self-guided tours using in-app purchases. Users can browse, find tours and see a preview of a tour without registration. However we require registration for the in-app purchase as this is linked to a user account. This is because there is a possibility that someone has bought a tour on an android device and is coming here plus this is the only way that we can enable the users to recover their account if they lose their device so it seems like a logical thing to do right? We only require an email ID and password and not a lot of info for registering. We have tried to explain this multiple times but this is the response we get: ""Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register with personal information to purchase in-app purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices."" How is buying a tour not account specific? We also checked 2 competitor apps who offer audio tours and they require sign-ins before buying a tour. What are we missing here? Any help would be much appreciated.
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Mar ’24
How to set a price for in-app purchases so I get a specific amount after taxes and fees?
Hello, My app was just approved and it is a marketplace app for self-guided tours. The tours are digital products and hence we use in-app purchases. We are allowing people to buy worldwide because it is a travel-related product but I’m struggling to figure out how to set the price. The tour creators have a price in mind and we have a commission. We are able to calculate what price to set in US keeping in mind the 15% Apple fee and tax. However, once I set a price on the App Store in USD, there is a large variation in the amount I will be paid from other countries and currencies as each country levies its own tax. Managing 100+ countries manually is not feasible. Any workarounds or ways in which I can tell the App Store what I want to be paid after taxes so that prices are adjusted in each country accordingly???
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Mar ’24