Hi Quinn,
notarytool works. But, we have not moved yet to notarytool in our production environment.
Regards
Prema Kumar
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Hi,
We also face the same issue. Our executables are signed and timestamped. The packages is passed notarization as well. Still it is shown as "unidentified developer". Any help is greatly appreciated.
One more annoying thing is, on every reboot, this notification comes.
regards
Hi Quinn,
May I have an update please? we are blocked from July 18 2022 because of this issue. Or could you please let me know the escalation channel?
regards
Prema Kumar
Hi Quinn,
Thank you for your reply.
Could you please let us know why the requests are failing when they are originated from IP 103.36.149.7?
Many thanks in advance.
Regards
Prema Kumar
Hi,
I have configured a different machine (macOS12.5 and Xcode 13.4). Uploaded a new package with notarytool and I was able to get the status. I am not able to get the status of previously uploaded package (uploaded with altool) using notarytool. I get the error "Submission does not exist or does not belong to your team."
Following is the output I get xcrun altool. I am retrying 10 times in the code and I always gets following response.
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>os-version</key>
<string>12.5.0</string>
<key>product-errors</key>
<array>
<dict>
<key>code</key>
<integer>-19000</integer>
<key>message</key>
<string>The server returned an invalid response. This may indicate that a network proxy is interfering with communication, or that Apple servers are having issues. Please try your request again later.</string>
<key>userInfo</key>
<dict>
<key>NSLocalizedDescription</key>
<string>The server returned an invalid response. This may indicate that a network proxy is interfering with communication, or that Apple servers are having issues. Please try your request again later.</string>
<key>NSLocalizedFailureReason</key>
<string>Apple Services operation failed.</string>
<key>NSLocalizedRecoverySuggestion</key>
<string>The server returned an invalid response. This may indicate that a network proxy is interfering with communication, or that Apple servers are having issues. Please try your request again later.</string>
</dict>
</dict>
</array>
<key>tool-path</key>
<string>/Applications/Xcode.app/Contents/SharedFrameworks/ContentDeliveryServices.framework/Versions/A/Frameworks/AppStoreService.framework</string>
<key>tool-version</key>
<string>5.4211.13411</string>
<key>warnings</key>
<array>
<dict>
<key>code</key>
<integer>-1030</integer>
<key>message</key>
<string>altool has been deprecated and, starting in fall 2023, will no longer be supported by the Apple notary service. You should start using notarytool to notarize your software.</string>
<key>userInfo</key>
<dict>
<key>NSLocalizedDescription</key>
<string>altool has been deprecated and, starting in fall 2023, will no longer be supported by the Apple notary service. You should start using notarytool to notarize your software.</string>
</dict>
</dict>
</array>
</dict>
</plist>
regards
Prema Kumar
Hi Quinn,
We bypassed the firewall as well. Still getting the issue.
Could you please try the following?
traceroute from 17.179.249.1 to 103.36.149.1 and 17.179.249.1 to 103.36.149.2
regards
Prema Kumar
Hi Quinn,
I have updated in the FB10804197. traceroute command details also updated.
I will give the other information soon.
regards
Prema Kumar
Hi Quinn,
Thank you for the support.
I have tried the commands and updated the ticket. It takes more than one minute to establish the connection. Sometime the connection gets timeout as well.
regards
Prema Kumar
Hi,
This issue is happening from this week. It works sometimes. Both Codesign and productsign commands are failing. I have created FB10804197. It is working from our office in California. Could you please help.
regards
Prema Kumar
Hi @Quinn,
I have uploaded the --verbose command output in the bug report. Please check.
regards
Prema Kumar
Hi,
This error is happening again. I have reported this in FB10806063.
Please help. it is blocking everything we do.
I am using app specific password.
Upgrading to noratytool is in our list, and we will do it.
regards
Prema Kumar
Hi,
Just to clarify, altool command was looking for some new ports to be opened. That was the reason of the failure. Not sure something has changed from Apple side.
regards
Prema Kumar
Hi Quinn,
it was a firewall issue in our side. Network team was getting the following error.
Connection terminated before detection: Insufficient data passed.To learn more see sk113479.
Regards
Prema Kumar
Hi Quinn,
Yes 95% of time it is failing. Attached is the error we see when we do a trace root from office network.
regards
Prema Kumar
Hi Quinn,
Thank you for the reply.
The current production systems are using altool, We are in the process of migration to notarytool. I need to make this (altool) working as our product releases are on hold.
regards
Prema Kumar