on 12th of october I received an email from Apple. That's what was written in the email: Due to the issues in getting your payments processed, I have completed a manual order for the enrollment. The order number for this order is ADG5115658 in the amount of $99.00 plus applicable taxes. Orders can take up to 48 hours to process. I will keep you posted on the status of this order. If you have additional questions related to this request, please refer to case number 102110834240 I am trying to connect again. but it is still hard to get in touch. how can I know my order's payment progress? Thanks in advance!