Hello Developer Community,
I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:
The admin of our Apple Developer Account is a former team member
We cannot reach this person anymore
We need to regain access to maintain our app on the App Store
Questions:
What is the official process to recover account access in this situation?
What documentation will Apple require to verify our company ownership?
Who should we contact at Apple to start this process?
Any guidance from developers who have experienced a similar situation would be greatly appreciated.
Note: I'll be happy to provide more details if needed, while keeping sensitive information private.
Thanks in advance for your help!