We have in-app purchases live and working fine for standard subscriptions.
We also have promotional offers active for existing users (to give existing users a discount as a thank you).
Yet, regardless of the user type (existing vs new... we have tested with all types), we get the "Your account is not eligible for this offer" error message when clicking the discounted offer.
What is the logic for determining eligibility?
I'm trying to debug as it's not clear to me why this message would show up.
We are using React Native IAP.
In general, how does the eligibility check work? What conditions are being evaluated and compared? And what could break those conditions?
I appreciate your help!
DDD