Same problem. I also changed from a personal account to an organization account.
My organization address shows correctly everywhere including DUNS pages, but the DSA verification page shows my old personal address, with no option to change it.
Left with no choice I proceeded with verification (brilliantly) and voila, now I have my personal address on all European App Store pages!
It's been over 20 days now. I'm banging my head with Apple's Eurodev support and all I'm getting is that my problem has been conveyed to the engineering team. That's it. No acknowledgement or response or any sort of idea from the engineering team as to when will this be fixed.
I asked them if in the meanwhile they can manually update the address but guess what - they don't have this provision! Surprised? Why?
Every time I follow up, I am asked to provide a screen recording of the problem, screenshots and timestamps of when it occurred! Once is fine. I can understand. But every time? Sure why not!
Absolutely pathetic support
Brahmastra
Users receive reputation points by contributing quality content to the forums.
Posts include post and replies published on the forums.
Post authors can mark replies as Accepted to indicate successful solutions.
Apple Developer Forums admins can mark replies as Apple Recommended to indicate an approved solution
Last seen
User for
Post
Replies
Boosts
Views
Activity
Same problem. I also changed from a personal account to an organization account.
My organization address shows correctly everywhere including DUNS pages, but the DSA verification page shows my old personal address, with no option to change it.
Left with no choice I proceeded with verification (brilliantly) and voila, now I have my personal address on all European App Store pages!
It's been over 20 days now. I'm banging my head with Apple's Eurodev support and all I'm getting is that my problem has been conveyed to the engineering team. That's it. No acknowledgement or response or any sort of idea from the engineering team as to when will this be fixed.
I asked them if in the meanwhile they can manually update the address but guess what - they don't have this provision! Surprised? Why?
Every time I follow up, I am asked to provide a screen recording of the problem, screenshots and timestamps of when it occurred! Once is fine. I can understand. But every time? Sure why not!
Absolutely pathetic support
Anyone able to fix this? Apple support has stopped replying to my emails. Doesn't look like they're interested in fixing this.