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Reply to DSA compliance in the EU: How to update address from DUNS?
Same problem. I also changed from a personal account to an organization account. My organization address shows correctly everywhere including DUNS pages, but the DSA verification page shows my old personal address, with no option to change it. Left with no choice I proceeded with verification (brilliantly) and voila, now I have my personal address on all European App Store pages! It's been over 20 days now. I'm banging my head with Apple's Eurodev support and all I'm getting is that my problem has been conveyed to the engineering team. That's it. No acknowledgement or response or any sort of idea from the engineering team as to when will this be fixed. I asked them if in the meanwhile they can manually update the address but guess what - they don't have this provision! Surprised? Why? Every time I follow up, I am asked to provide a screen recording of the problem, screenshots and timestamps of when it occurred! Once is fine. I can understand. But every time? Sure why not! Absolutely pathetic support
Apr ’24
Reply to DSA compliance web page has wrong address, and I can't change it.
Same problem. I also changed from a personal account to an organization account. My organization address shows correctly everywhere including DUNS pages, but the DSA verification page shows my old personal address, with no option to change it. Left with no choice I proceeded with verification (brilliantly) and voila, now I have my personal address on all European App Store pages! It's been over 20 days now. I'm banging my head with Apple's Eurodev support and all I'm getting is that my problem has been conveyed to the engineering team. That's it. No acknowledgement or response or any sort of idea from the engineering team as to when will this be fixed. I asked them if in the meanwhile they can manually update the address but guess what - they don't have this provision! Surprised? Why? Every time I follow up, I am asked to provide a screen recording of the problem, screenshots and timestamps of when it occurred! Once is fine. I can understand. But every time? Sure why not! Absolutely pathetic support
Apr ’24