Post

Replies

Boosts

Views

Activity

Reply to Payment and Financial reports - Payment delay
I have same problem!But I already missed 3 payments in row.I have never had problem with payments and didn't edit bank information (problems started from October)!At first, it was payment from October 31. Money didin't come into my bank account.Apple Support told, that I need to ask my bank. But my bank support told, that they didn't receive this payment from Apple to me.Second payment on December 5. Money lost again and after that they back to Apple. I have seen status "payment returned". Then I received letter from Apple Support:"Your December 5th payment was returned on 12/6. We have asked our bank to investigate why both payments failed. As soon as we have further info, we will pass it on."And after that I made BIG MISTAKE. I change my bank information in AppStoreConnect (because I opened new bank account).So, last payment on December 30 I missed again.Today Apple Support clarified it for me:"If you have a returned payment and THEN update your banking, yes, it will be up to 2 payment cycle when payments will resume.Money will not be lost - just delayed."So if you have returned payment - you should not hurry to change bank information. Because you will wait long time after that.And now I am waiting any information about my first returned payments - October 31, and December 5.Apple Support making their investigating.
Jan ’20