Hello everyone! I am trying to get my app into App Store. I submitted a couple of versions, because App Review Team requested some changes, which I promptly did. Currently there is one issue left and I decided to write an appeal. I wrote the appeal on December 16th, 2024 and did not receive a response. I wrote another one last last week - Monday or Tuesday - as I thought that maybe it got lost somewhere over the holiday period. Now, again, more than a week later same story. I have no idea if the appeal was rejected or not, processed or not, since I have not received any email or phone call or anything. Is there anyone who can help with this?

My submission was rejected because (among other reasons) of this: "Guideline 2.1 - Performance - App Completeness We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, your app did not load its content and the activity indicator spun indefinitely in subscription page. Please review the details and resources below and complete the next steps." The issue here is that I use SubscriptionStoreView. The screenshot that the review team attached shows a loading spinner with a text "Loading subscription" - that view is already part of SubscriptionStoreView. The problem here is how to prevent rejections like this. By using SubscriptionStoreView we get convenience because a lot of things are handled automatically, but there is no way to force reload and there are no callbacks in case loading of products breaks. What is the recommended solution, except for not using SubscriptionStoreView and making a custom view? It feels kind of stupid to have your app rejected because one of the Apple provided views malfunctions.