20 Replies
      Latest reply: Oct 13, 2015 2:49 PM by Hapanese RSS
      Level 1 Level 1 (0 points)

        I have MacBook Air (13-inch, Late 2010)

        10.11 Beta (15A215h)

         

        I just updated to El Capitan. and when I finished updating,

         

        icloud says I need to put my password again in order to use my icloud account.

         

        So I filled my password. however, it does not log in, spinning gear keeps spinning and when it's done, it says

         

        'unknown error occurred'

         

        I tried many times and I just cannot log in,

         

        I thought maybe next update can fix this problem. so I checked for an update on Appstore account.

         

        And I can not log in to my AppStore.  it says the same thing. 'unknown error occurred'.

         

        How can I fix this problem?

         

        I tried logging out and log in again but it does not work either