5 Replies
      Latest reply on Oct 10, 2019 11:51 PM by spartan1
      guygizmo Level 1 Level 1 (0 points)

        I'm working on a software project that requires me to frequently make notarized releases, as many as five in one day, possibly even more. Prior to today it wasn't a big time sink as notarizing generally took a couple of minutes. The last several requests to Apple's notary though have taken 30 minutes to complete, and the entire time I twiddling my thumbs waiting for it to finish before I can continue my work.

         

        Can anyone at Apple speak to the wait times for getting software notarized and whether or not Apple intends to dedicate resources to keeping it short?

         

        Is this perhaps the result of many developers using the notary service all at once due to the recent release of Catalina?

        • Re: Notarizing taking upwards of 30 minutes
          tim18 Level 1 Level 1 (0 points)

          It's taking hours now

          • Re: Notarizing taking upwards of 30 minutes
            spartan1 Level 1 Level 1 (0 points)

            My request has been in progress now for 9 h

            • Re: Notarizing taking upwards of 30 minutes
              chiefslacker Level 1 Level 1 (0 points)

              same issue here since yesterday, I have an account to run our ci and I suspect it is being rate limited for notarization requests but can't find any notice about it. it used to be less than 5 minutes

               

              I am going to try using multiple dev accounts and see if that would help.

               

              Date                      RequestUUID                          Status      Status Code Status Message 

              ------------------------- ------------------------------------ ----------- ----------- ----------------

              2019-10-10 06:55:32 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 03:43:13 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 03:37:32 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 03:15:58 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 03:13:25 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 02:37:28 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 02:00:47 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 01:52:32 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 01:49:34 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 00:50:58 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-10 00:40:45 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 23:51:25 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 22:41:42 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 22:36:56 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 22:21:56 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 21:21:42 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX in progress                            

              2019-10-09 19:52:17 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              2019-10-09 19:50:03 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              2019-10-09 19:47:22 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              2019-10-09 19:39:32 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              2019-10-09 19:36:16 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              2019-10-09 19:33:44 +0000 XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX success     0           Package Approved

              • Re: Notarizing taking upwards of 30 minutes
                eskimo Apple Staff Apple Staff (11,955 points)

                spartan1 wrote:

                My request has been in progress now for 9 h

                That’s a clear indication of a problem.  Based on this thread, it seems that the notarisation service had problems recently.

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                Quinn “The Eskimo!”
                Apple Developer Relations, Developer Technical Support, Core OS/Hardware
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