5 Replies
      Latest reply on Aug 2, 2019 11:17 AM by PBK
      sansoo6 Level 1 Level 1 (0 points)

        I recently added added a major upgrade and ongoing service to my app. it was a paid app but is now a subscription due to ongoing services and related expenses. Some older paid users are upset that they have to subscribe if they update. Although they can keep the old version they feel that they have lost their purchase if it auto updates. Any way to let them download the older version or address their complaint?