Hi,
To ensure the issue is not caused by an error within your app or web service request, please review the following documentation:
Wallet Passes
Wallet Developer Guide
If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report.
For issues occurring with your native app or web service, perform the following steps:
Install the Wallet profile on your iOS or watchOS device.
Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video.
Gather a sysdiagnose on the same iOS or watchOS device.
Create a Feedback Assistant report with the following information:
The serial number of the device.
Open Settings > General > About > Serial Number (tap and hold to copy).
The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string.
Open Settings > General > About > SEID (tap and hold to copy).
The sysdiagnose gathered after reproducing the issue.
The timestamp of when the issue was reproduced.
Screenshots or videos of errors and unexpected behaviors (optional).
Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or pass type identifier in the Safari Web Inspector. See Inspecting Safari on macOS to learn more.
Submitting your feedback
Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Wallet pass implementation.
After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
Apple Pay
RSS for tagDiscuss how to integrate Apple Pay into your app for secure and convenient payments.
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I just updated to iOS 18 and now Apple Pay will not work??? Frustrating.
I am currently testing Apple Pay integration on my sandbox environment and I am in need of test cards for failed cases such as insufficient balance. Does anyone have access to or know where I can find Apple Pay test cards specifically for scenarios where transactions fail due to reasons like insufficient balance? Any help or guidance on this matter would be greatly appreciated. Thank you.
调用 API 时,返回以下错误:Apple Pay 处理证书、Apple Pay 商家身份证书和商家域均已设置
{
“statusMessage”: “支付服务异常 merchantId=1A9569E9792DB13B9BEE22EDB30515DE75D512B91A2C86C54D4065AD1ECC712E 未经授权代表 merchantId=4D08091EACD9C0D2E25CB94895D1B0DAE73970D6A517EF2988D6D929D1336DA1 reason=4D08091EACD9C0D2E25CB94895D1B0DAE73970D6A517EF2988D6D929D1336DA1 不是 WWDR 的注册商家,也没有通过 Mass Enabling 获得适当授权。
“状态代码”: “417”
连接到主机的 #0 apple-pay-gateway.apple.com 完好无损
}
I am getting error while await applePayClient.PostAsJsonAsync(validationUrl, validationPayload)
I am testing it on local machine. Am I even can test this on local machine or not?
Error: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host..
validationUrl: https://apple-pay-gateway.apple.com/paymentservices/startSession
JS
C# code:
var applePayClientHandler = new HttpClientHandler
{
SslProtocols = System.Security.Authentication.SslProtocols.Tls12 | System.Security.Authentication.SslProtocols.Tls13
};
var applePayClient = new HttpClient(applePayClientHandler);
var merchantId = "merchant.com.xxxxxx.sandbox";
var _displayName = "Sandbox";
var domainName = "xxxxxx.co";
var validationUrl = request.ValidationURL;
var validationPayload = new
{
MerchantIdentifier = merchantId,
DisplayName = _displayName,
Initiative = "web",
InitiativeContext = domainName
};
try
{
var response = await applePayClient.PostAsJsonAsync(validationUrl, validationPayload);
var merchantSession = await response.Content.ReadAsStringAsync();
return merchantSession;
}
catch (HttpRequestException httpEx)
{
// Log detailed HTTP request/response information
Console.WriteLine($"HttpRequestException: {httpEx.Message}");
if (httpEx.InnerException != null)
{
Console.WriteLine($"InnerException: {httpEx.InnerException.Message}");
}
throw;
}
Hi.
About to start integrating Apple Pay for the first time. Other gateways I've integrated have a limit from the initial authorisation, above which you can't capture payment. E.g. customer authorizes £100, but then adds items to their order taking the value to £120. Is there such a limit with Apple Pay? Is there a workaround without having to contact the customer again.
Jon
Hi,
I'm adding deferredPaymentRequest container to get MPan, but payment is now cancelled by Webkit, no other explanation
What is the next step to get mpan ?
Regards,
Louis
"deferredPaymentRequest": {
"deferredBilling": {
"label": "Deferred Payment",
"amount": "1.99",
"type": "final",
"paymentTiming": "deferred",
"deferredPaymentDate": "2024-06-1",
},
"managementURL": 'https://.../apmsim/pay/appleManagement',
"paymentDescription": "this is a paymentDescription",
}
Hello team ,
We have created a sandbox tester and added all the setting as per the guidelines but the sandbox tester account is blocked from adding the test card . All the test cards show as invalid card .
We are not able to able to add wallet from iCloud .
We are not able to sign into iTunes with the sandbox tester account .
Please help on how to resolve this .
Thanks in Advance
Hi,
We are integrating with Apple Pay via Stripe. Payment works as expected and is shown as successful in the Stripe dashboard. Our Frontend and Backend have verified the payment and decided it is successful as well. But the Apple Pay UI shows "Payment not completed". Any tips on how to troubleshoot this please?
best,
Chandru
I'm trying to enable merchant tokens in my test environment. I'm using the demo code below:
{
...
"recurringPaymentRequest": {
"paymentDescription": "A description of the recurring payment to display to the user in the payment sheet.",
"regularBilling": {
"label": "Recurring",
"amount": "4.99",
"paymentTiming": "recurring",
"recurringPaymentStartDate": "2023-08-11T11:20:32.369Z"
},
"trialBilling": {
"label": "7 Day Trial",
"amount": "0.00",
"paymentTiming": "recurring",
"recurringPaymentEndDate": "2023-08-11T11:20:32.369Z"
},
"billingAgreement": "A localized billing agreement displayed to the user in the payment sheet prior to the payment authorization.",
"managementURL": "https://applepaydemo.apple.com",
"tokenNotificationURL": "https://applepaydemo.apple.com"
},
...
}
I'm able to see the recurring prompts in the payment sheet, but after processing I do not see the merchant token anywhere. I'm looking in the paymentData object and I do not see the merchantTokenIdentifier. I've tried using the Visa, Mastercard, Amex, and Discover test cards, but still no luck. I seen similar threads on these forums, but never with an answer.
Has anybody been able to test merchant tokens in sandbox?
Hello:
After integrating the in app SDK, I was able to request product lists and initiate payments normally. However, when running on the emulator and using a sandbox account for payment, I did not receive any callback from the app after successful payment, and the payment would be automatically initiated again. What caused this problem? Is it a problem with the sandbox account or the simulator?
I hope to receive a reply as soon as possible.
Thank you very much!
we want to get the last four digits of the real card number in apple Pay, and I found information about it in the document, link:
https://developer.apple.com/documentation/passkit_apple_pay_and_wallet/pksecureelementpass/3543366-primaryaccountnumbersuffix?language=objc
My question is how to use it,can you provide sample code? We are very anxious, thank you!
Hi,
We have a bank app which can activate tokenized payment cards (in Requires Activation status) on Apple devices.
In my case some customers tried to activate their card token on their Apple Watch. Our card system gathered all the required card data with the PNO and sent them to our app. Our app called the PKPassLibrary.activate() method, but got back the Swedish localizedDescription "Oväntat fel" which means "Unexpected error" in English. We checked our card system logs and contacted our PNO, both found no issue and no explanation to the unexpected error. How can we identify the issue here? Can we somehow find a more detailed error log from Apple Server?
Best regards,
Adrian Lui
Hello,
I have existing application that was created 2 years ago and we wanted to start developing wallet, but in order to do that I need to create new Identifiers with In-App Provisioning but unfortunately it is missing. Any idea on how to solve that?
Apple pay working as except with in a domain, when we tried to access in cross domain works with simulations wallet cards . when i try to using in real cards it fails.
did anyone encounter this issue? Thanks in advance for your help!
Hi Guys,
I have asp.net web application targeting framework 4.7.2 . The requirement is to integrate apple pay to the site as a payment method.
Can any one help me on the below queries.
As the development will be in visual studio, is it require to have a apple developer account. if yes, which subscription is required (individual/organization). I believe to obtain merchantID, payment processing certificate apple developer account is required but not sure like which subscription is required.
Is there any supporting document or code snippet to integrate apple pay in .net application.
Is it required to use browser safari or iphone or ipad for testing the apple pay? can the testing be done using chrome browser?
Is it a direct integration using c# code or do I need to use any third party payment gateway like stripe, authorize.
Thanks in Advance
Hi team @ Apple,
Is an MPAN always provided with an ApplePayPaymentToken?
I heard there are old devices that will provide only a DPAN. Is this correct, and do we need to support the case where only a DPAN is present?
I.e. what percentage of devices doesn't support MPAN?
Thanks
I have a company with 100 merchants now if I want to create Apple Pay for each merchants do I have to have 100 developer accounts or is it possible to to create different merchant ids in one developer account ….i dont want to publish each merchants apps ,itll be purly for web based apple payment
uni.getProvider({
service: 'payment',
success: (res) => {
const iapChannel = res.providers.find((channel) => {
return (channel.id === 'appleiap')
})
if (iapChannel) {
let ids = ['1234567890', '1234567892'];
iapChannel.requestOrder(ids, (
orderList) => {
console.log("----- order -----", orderList);
}, (e) => {
console.log('--- failed ---' , e);
});
uni.requestPayment({
provider: 'appleiap',
orderInfo: {
productid: that.productid,
manualFinishTransaction: true,
username: ress.data.orderId
},
success: (e) => {
that.isPayLoadding = false
},
fail: (e) => {
that.isPayLoadding = false
}
})
}
}
});
Does anyone else have this issue?
We have been having this issue for years since we start using Apple Pay on the Web.
I have checked TN3173 Your domain does not automatically re-verify section, we should meet all requirements.
I have emailed applepaymerchantsupport at apple.com several times (Case-ID: 7663879), either saying "still checking", or no response at all.
Our certificate for the Merchant Domains is maintained in Cloudflare, signed with Google Trust Service, rotate every 3 months.