Can't delete App Id from a deleted App

App Store Distribution & Marketing App Store Connect App Store Connect

felipereis OP

Created Nov ’17

Replies 69

Boosts 13

Views 65k

Participants 81

Hello guys!

I was developing an app in my account and then I deleted the app from Itunes connect. Now I'm trying to delete the app id from indentifiers scetion but I can't. I got this error:

The App ID 'xxxxxxxxxx' appears to be in use by the App Store, so it can not be removed at this time.

But I deleted the app 5 minutes after I submitted to the store.

I need to use this ID in another account, what can I do?

Thank you!

Boost

cameronnapoli OP

Jun ’22

Same problem

reydelappleforums OP

Jun ’22

Apple support helped me with a workaround:

Create a new throwaway bundle ID
Restore your deleted app and refresh the page, then change the bundle ID to the throwaway bundle ID
Delete the app again, and you should be able to remove the original identifier that you wanted to remove

NOTE: you should still revoke all the original provisioning profile.

Edwardai OP

Jun ’22

Same Problem

Decryptic0x OP

Jul ’22

Same here

dawidniedzwiecki OP

Jul ’22

Same here

marino.faggiana OP

Jul ’22

Same here ! Please FIX

sghirot OP

Jul ’22

Same problem

makethewave OP

Jul ’22

Same problem, inconvenience...Should be fixed it.

SergeiRomanov OP

Aug ’22

Same problem. Apple, don't be Google!

mystride OP

Aug ’22

Same problem

danilorego OP

Sep ’22

Same problem. I have an app that was never published and I need to transfer the ID to another account. However, I can't tranfer because the app is not published and can't delete the App ID because it is "in use".

azedo OP

Sep ’22

I recently messaged apple support regarding this issue and they recommended that I should restore the app that had the bundle that I want to reuse, assign it another bundle and then go to the developer portal and delete it from that account. This way I can switch to the new account that I want to add this bundle id and register the certificate with the same name.

These are the steps that I followed:

Restore the app that you want to remove from your current appstoreconnect account
- You can see how you do that here: https://help.apple.com/app-store-connect/?lang=en#/dev28d17ed35
Find your recently restored app in the dashboard, go to General > App Information, and assign a new bundle id to your app - anything that is not the one you want to delete
Go to the developer portal and then under Certificates, Identifiers and Profiles > Identifiers, locate and delete the certificate
Now, if you go to the other account in the developer portal, you will be able to create a new certificate with the same name as the certificate you just deleted!
Lastly you just need to go back to the appstoreconnect, and then create the app with the bundle id from the newly created certificate.

Victor H. R. Takai OP

Oct ’22

Same problem (yet Apple refuses to fix this)

Developer Program Support OP

Apple

Oct ’22

Hello, please note that even when an app is removed from App Store Connect or the App Store the bundle ID cannot not be deleted from the Certificates, Identifiers and Profiles area of the Apple Developer Website. Additionally, when an app is removed the bundle ID cannot be reused as described in our documentation: https://help.apple.com/app-store-connect/#/dev28d17ed35

gop OP

Oct ’22

I have the same issue. My app is only in Testflight and hasn't been published to the AppStore ever. So I cannot use the "Transfer App" feature. On the other hand I cannot delete the app id and I am stuck. I have to basically use a new app id which leads to many other changes because the bundle id is used in many many places - third party sdks, dashboards, backend services etc.... this is very very bad.