is iTunes connect down?

Trying to upload my app via Xcode to TestFlight testing and keeping getting various issues reported


1) that I don't have an iTunes/developer(?) account set up for Xcode -- I do.


2) that it could NOT autenticate


3) that there is no internet service -- there is 30Mbps connection (upload)


4) that some port needs to be open ... really? that's a new one ...


This has been working for me -- last time was late last week and no problem. c


Here is an example of what happens:

  • First the usual setup
  • then it spends a long time showing "Authenticating with the iTunes Store ..."
  • then a very very very long time showing "verifying metadata with the iTunes Store"
  • then a very long time showing "Completed iTunes Store operation"
  • then the wonderful response:


Communication error. Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443.

Communication error. Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443.


My certificate does expire September 11 ...and I can log into iTunes connect etc


Any suggestions


thanks



xcode Version 8.3.3 (8E3004b)

Up vote post of abildgaard Down vote post of abildgaard
2.8k views
Posted by
abildgaard
Reply
Add a Comment

Replies

We are experiencing the very same issue. Don't have a solution but wanted to let you know that you are not alone 😉

Posted by
JohnCL
Post not yet marked as solved Up vote reply of JohnCL Down vote reply of JohnCL
Add a Comment

cheers


lunch time then ...

Posted by
abildgaard
Up vote reply of abildgaard Down vote reply of abildgaard
Add a Comment

I am having similar problem for the last 2 hours. I tried deleting my user account in xcode and then re-adding the account. Then I get the error "connection with itunes connect was lost" or something like that.

Posted by
ehmjaysee
Up vote reply of ehmjaysee Down vote reply of ehmjaysee
Add a Comment

Same issue here. iTunes Connect's web interface seems to work fine but uploading a new binary via Xcode fails.


EDIT: I don't know if it was luck but my upload just went through after probably 30 attempts over the past couple of hours.

Posted by
bbousquet
Up vote reply of bbousquet Down vote reply of bbousquet
Add a Comment

Also happening with Xcode 9 Beta 6. System status all green. 😕


  • Communicatation error. Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443.
  • An exception has occurred: Broken pipe (Write failed)
Posted by
jamieBAF
Up vote reply of jamieBAF Down vote reply of jamieBAF
Add a Comment

mine worked first time I tried again this afternoon

Posted by
abildgaard
Up vote reply of abildgaard Down vote reply of abildgaard
Add a Comment

Ok it worked for me just now

Posted by
ehmjaysee
Up vote reply of ehmjaysee Down vote reply of ehmjaysee
Add a Comment

I'm having the same problem - been trying to upload a new binary since last week - process starts fine, gets to uploading and seems nearly complete then errors. Up until today it was just a generic connection lost - now I'm getting

Communication error. Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443.


Worked fine a few weeks ago and nothing changed in my set up. Anyone else having trouble with this? Any chance we might get a comment/status update from Apple?


Most recent system status says there wasa problem on 25/8/2017

https://developer.apple.com/system-status/

Posted by
archaeopad
Up vote reply of archaeopad Down vote reply of archaeopad
Add a Comment
i still have the problem. any solution??
Posted by
drakezair
Up vote reply of drakezair Down vote reply of drakezair
Add a Comment
System has been broken for two days now. Apple's maintenance always seems to hose things up.
Posted by
dpalme
Up vote reply of dpalme Down vote reply of dpalme
Add a Comment