iOS 11 Public beta 5 won't install

App & System Services Core OS
klaatu13 OP
Created Aug ’17
Replies 5
Boosts 0
Views 4.2k
Participants 5

Hi,

I'm trying to update my iPad to iOS 11 Public beta 5. First , my iPad is working fine, however in Software Update all I get is the spinning wheel going round and round, stating 'Preparing Update' and 'downloading' . This has been going on for some 2 hours plus and still going no where 😠


I've even re-booted the iPad twice and still get the same.


Any ideas out there ?


Steve



( stevetreble@mac.com )


PS: It would really help if there were a 'Chat - line' just like there is on the 'Normal' Apple support site, if you want our help ( beta testers ) then how about helping us in a better way 😠

Answered by baspears in 253772022

Delete the update file in your iPad's storage. Go to settings > General > iPad Storage allow it to gather info and show every thing then scroll down to the installation file and delete it. Then you can try to download it again.

Replies  5
Boosts  0
Views  4.2k
Participants  5
baspears OP
Aug ’17
Accepted Answer

Delete the update file in your iPad's storage. Go to settings > General > iPad Storage allow it to gather info and show every thing then scroll down to the installation file and delete it. Then you can try to download it again.

0
klaatu13 OP
Aug ’17

Many Many thanks Baspears 🙂😎 It worked, happy days ( so far, I await the full update to work )


Steve

0
Mr.Grnhll OP
Aug ’17

Coming from Android, things are quite with different with the iPhone... Thanks for this info!

0
ralphiec954 OP
Aug ’17

i deleted the profile, reattempted to download version 5 and i am still not having luck. any other suggestions?

0
Ascegan OP
Nov ’17

Same for me ios 11.2 Beta 2. Two nights and an error message later it now estimated “4 hours”

0
iOS 11 Public beta 5 won't install
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