FaceTime HD Camera / iSight not working

Question

Created Aug ’17

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Seems like my MacBook Pro's camera isn't working in High Sierra. Just testet in Sierra / macOS 10.12 on the same hardware and it's working fine there.

Under System Report > Hardware > Camera I can see the Model ID & Unique ID on High Sierra just fine as well.

When I launch Photo Booth or FaceTime apps the green light next to the camera doesn't turn on and booth apps just show a black screen. FaceTime.app even gives me the following error:

No Video

FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue.

Multiple restarts have not resolved this issue. Has anyone else run into the same issue?

MacBook Pro (Retina, 15-inch, Early 2013)

2.7 GHz Intel Core i7

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Answer 1

jghankins OP

Aug ’17

I have same issue with late 2012 model. Attempted to reboot to clear the issue, in my case noticed by trying to run screenflow 7. Display cor so I powered down, now it won’t reboot. Off to try and recover now. Glad this is on my spare Mac 🙂

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Answer 2

jghankins OP

Aug ’17

As a follow up, I went through a bit of pain following running into the separate issue of not being able to complete the reboot. Followed previous suggestions removing Virtual Box after a reinstall. Camera seems to work now, though I've only used briefly.

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Answer 3

martin OP

Aug ’17

This issue seems to be fixed in beta 6.

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Answer 4

grahamix OP

Oct ’17

I'm on a mid-2012 MBP (MacBookPro10,1) on ther final released version of High Sierra macOS 10.13 (17A365). I've got Virtual Box installed - I'm going to see if there's an update to fix or failing that, uninstall VirtualBox.

System Profiler says under "Camera" → "No video capture devices were found." but under USB, lists "FaceTime HD Camera (Built-in)"

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Answer 5

grahamix OP

Oct ’17

... updating to VirtualBox-5.1.28-117968-OSX did not fix the issue, but running the uninstall script did. Which is a bummer!

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Answer 6

perkstvr OP

Feb ’18

Not had this before but now have the problem with beta 4

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