Order id to match iTunes Receipt with transaction sales report

Hi All,


I have implemented the Auto Renewable subscriptions and it works fine. Sometimes, customer complaint that transaction happened but didn't get the subscription content. We are unable to match the receipt which customer shared with sales report. Any order id or transcation id to compare?


Thanks

Daljeet

Nope, all you have is the approximate time when the purchase was made.

+1 We are experiencing the same issue.

We can't seem to find a way to reconcile information from order receipt user sends us with information we are provided with during the purchase from In-App purchase API. Because the latter one is what we have access to.

+1 Same issue. How to verify the order id is real & fake?

Order id to match iTunes Receipt with transaction sales report
 
 
Q