Hello everyone,
I'm experiencing an issue with my app, and I would greatly appreciate any guidance. Here's the situation:
- My app works flawlessly on the simulator for all iPhone models (16, 16 Pro, 16 Pro Max, SE, etc.).
- It runs without issues on physical iPhone 11 devices (both mine and a friend's).
- However, when my friend installs the app from the App Store on their iPhone 15 Pro or iPhone 16, it crashes immediately upon opening.
Steps I’ve taken so far:
- Verified that the app works on the simulator for the same models where it crashes in real life.
- Updated the app's minimum deployment target to iOS 18, but this did not resolve the issue. The app still crashes on the physical iPhone 15 Pro and 16 models while continuing to run fine on previous physical devices and all simulated ones.
Additionally, I had another friend beta test the app through TestFlight on their iPhone 15 Pro, and they received an alert message indicating that the app had crashed when they tried to open it. This confirms the issue still exists after my attempted fixes.
I'm unsure what could be causing this discrepancy between the simulated and physical devices, or what the alert message in TestFlight might signify. Has anyone encountered a similar issue, or does anyone have suggestions on what I should do to fix this?
Thanks in advance for your help!