I'm writing with great concern about my developer account situation. On January 3rd, 2025, I received a Pending Termination Notice claiming I "provided fraudulent/false account information or falsely represented myself."
However, I believe this might be a misunderstanding due to my expired ID card. The issue appears to stem from my expired ID card and an address change due to administrative redistricting - purely documentation timing matters rather than any intentional misconduct. I have since updated all potentially outdated developer account information promptly, including my new ID card, current address, and active contact details, to ensure full compliance with Apple's verification requirements.
I promptly submitted a comprehensive appeal on January 9th with all necessary legal documentation to verify my identity. However, after 14 days, I find myself in an increasingly desperate situation:
- I have received no response whatsoever - not even a confirmation that my appeal was received
- My account remains in pending termination status
- I am unable to update my apps or access earnings
- Most concerning, I have no way to verify if my appeal is being reviewed
The impact of this situation has been devastating. As each day passes without a response, my financial losses continue to mount. My small studio is now on the brink of bankruptcy, and my team's livelihoods are at stake. The most frustrating part is that besides anxiously waiting, there seems to be no viable way to resolve this situation.
I'm confident this is a misunderstanding that could be resolved once my appeal is reviewed, as I've always maintained full compliance with Apple's guidelines. The issue appears to stem from identity documentation timing rather than any intentional misconduct.
Has anyone faced a similar situation? I would greatly appreciate any advice on:
- Typical response times for such appeals
- Additional steps I could take
- Alternative ways to contact the review team
- How to handle this stressful waiting period
I'm ready to provide any additional documentation needed to prove my identity and resolve this issue. This account represents my career and livelihood, and I'm desperate for any guidance.
Thank you all in advance.