Rejection of popular feature & missing appeal

Hi,

Does anyone have any experience of creating an app that has been rejected and going through the appeals process successfully? - how long did the appeal response take, did they call / message you to resolve it?

For context, I have an app that has been rejected for use of the Photo's API. I removed the Photo's API, now it's being rejected for the core concept. The core concept is similar to already approved apps. I tested the competing apps only to learn they are using the Photo's API to do the same thing I was doing.

I have submitted an Appeal twice and never got a response from anyone other than the person who's reviewed and rejected my app.

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Rejection of popular feature & missing appeal
 
 
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