Hi everyone,
I’m experiencing a frustrating issue with my iTunes Connect account and could really use some advice or insights. Here’s the situation:
I recently added my banking information on iTunes Connect. The system initially stated that the updates would process within 24 hours. However, it’s now been nearly two weeks, and nothing has progressed. I’ve contacted Apple Support, and my concern was referred to the Financial Support team, but I’ve only received generic responses stating that my account is under review.
Here’s what I’ve done so far:
Sent follow-up emails to the Financial Support team, requesting a status update and asking to speak to a supervisor. Reached out to the original support engineer and asked them to escalate my case to their manager. Despite these efforts, the issue remains unresolved. The delay is preventing me from releasing my free app.
Has anyone encountered a similar issue with banking updates taking this long to process? If so, how did you resolve it? Are there any additional escalation steps or alternative channels I can try?