Appstore Rejection - Your app's description includes the following call-to-action and/or URL that directs users to external mechanisms for purchases or subscriptions to be used in the app

Hi Experts,

Recently we've faced an issue when submitting the new build to AppstoreConnect for review/approval.

"Guideline 3.1.1 - Business - Payments - In-App Purchase

We found in our review that your app or its metadata provides access to mechanisms other than in-app purchase for purchases or subscriptions to be used in the app, which does not comply with the App Review Guidelines. Specifically:

  • Your app's description includes the following call-to-action and/or URL that directs users to external mechanisms for purchases or subscriptions to be used in the app: Website: http://abc.io

Next Steps

To resolve this issue, please remove features, account registration links, and any other links to your site that could indirectly provide access to external purchase mechanisms.

If you have any additional information to provide regarding the digital content and services in your app and how the guidelines apply to them, please reply to this message in App Store Connect and let us know. If there is information you'd like us to consider in our review of future submissions, please feel free to include it in the App Review Information section of App Store Connect."

Without any detail screenshoot or detailed clue to resolve it. I asked the Apple reviewer but hasn't got a clear respond yet.

We've tried to modify in-app meta data, even change the app's description to not link to any website that have account registration or external purchases but still getting rejection by Applestore.

I'm wondering if anyone used to face this issue and resolved , can you please advise us on how to resolve it quickly. Thanks, Vinh

Your app's description includes the following call-to-action and/or URL that directs users to external mechanisms for purchases or subscriptions to be used in the app: Website: http://abc.io

That seems pretty unambiguous. Are you saying that the App Description field in App Store Connect no longer mentions that website? (If you have multiple localisations, have you checked them all?)

Thank you for your post. We've begun investigating this issue but we've been unable to locate your app submission to provide further assistance. Can you provide the name and App ID associated with the app? These can be found in App Store Connect in the App Information tab.

Appstore Rejection - Your app's description includes the following call-to-action and/or URL that directs users to external mechanisms for purchases or subscriptions to be used in the app
 
 
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