switching region from China to US, Apple Intelligence still unable to use

Originally when Apple Intelligence launched there are some T&C for using and activate this Apple Intelligence.

For activating Apple Intelligence at China first of all purchased iPhone must be non-Chinese iPhone means that the iPhone aren’t purchased in China not include Hong Kong and Macau. Also if use this Chinese Apple account are also unable to activate the Apple Intelligence.

To activate the Apple Intelligence, I have travel to Hong Kong and purchase iPhone 16 pro Max. To reach the requirement of activating Apple Intelligence, I’ve decided to switch my region from China to United States.

I’ve started to switch my account from October 19, CST 2:00am, Shanghai time 3:00pm. Till now CST time 8:30am October 24, Shanghai Time 9:30pm I still can’t join the Apple Intelligence waitlist. I’m also upgraded my phone to iOS 18.2.

I’ve contacted the Apple support using my Chinese phone number and it transferred to me Philippines Apple support team. It seems like the Philippine Apple support team doesn’t help me get anything. The Philippine Apple support team keeps saying that the beta version iOS right now in my phone has some problem on it. But when I log out this Apple ID, and changed to another Apple ID that is UK ones. I can successfully enable the Apple Intelligence.

What does this say?! This shows that my Apple account has a problem on it. It doesn’t switch successfully to United States server! And the Philippine Apple support team keep asking me to restore my iPhone like crazy! I’ve told them that I have used several Apple account that is from United States and United Kingdom that can successfully enable the Apple Intelligence.

But the Philippine Apple support team said that my Apple account doesn’t have any problem!

Apple please solve the problem! Anyone who have facing this kind of problem please share to us!!!

Cheers!

Hello @Jae-jl, thank you for your post. For help with Apple Intelligence, please post in the Apple Support Community. The Apple Developer Forums are for questions about APIs and features intended specifically for developers.

switching region from China to US, Apple Intelligence still unable to use
 
 
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