Hello,
I’m facing an issue where my app has been stuck "In Review" for 2 weeks, and I'm not sure how to proceed.
The app was rejected on October 1st under "Guideline 1.1 - Safety - Objectionable Content." I resubmitted a revised version on October 3rd, and the status changed to "In Review" on the same day. The revised version included strengthened content filtering to fully address the issue. Additionally, to further ensure that no inappropriate content is displayed, I implemented Apple's "Sensitive Content Analysis API" as an extra measure.
In the latest submission, I was asked to provide additional information under "Guideline 2.1 - Information Needed" regarding the use of the Sensitive Content Analysis API. I have already provided the required explanation, but it's been 2 weeks without any progress. I also submitted a formal request to the App Review Board a week ago, but have yet to receive any response.
In addition, I have requested an expedited review, but there has been no update so far.
The app worked perfectly fine on iOS 17, but a significant performance degradation occurred on iOS 18. The version I submitted includes critical fixes for this issue. Complaints from users have been increasing, and I am eager to release the update as soon as possible.
Has anyone experienced similar issues? Any advice on how to speed up the process would be greatly appreciated.
Thank you.
Thank you for your post. We're investigating this and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.
