Guideline 2.3.7 - Performance - Accurate Metadata

Question

newguy1 OP

Created Oct ’24

Replies 4

Boosts 0

Participants 4

Guideline 2.3.7 - Performance - Accurate Metadata

The app screenshots keep including references to the price of the app or the service it provides, which is not considered an appropriate part of these metadata items.

Note that references to free or discounted services are considered a price reference and are not appropriate for app metadata.

Next Steps

To resolve this issue, remove any references to pricing from the app's metadata.

Resources

For information on how to revise the app name, please review Renaming a Project or App.

I am completely lost right now. I have gone back and forth with Apple, but they keep saying the same thing. This time, "app screenshots keep" is in bold letters.

Can someone please advise (since Apple won't) where I am going wrong in my screenshots?

Boost

Answer 1

endecotp OP

Oct ’24

Seems pretty clear to me - your screenshots are full of prices! Get rid of them.

0

Answer 2

Claude31 OP

Oct ’24

It's great to provide screenshots, but please, reduce the size of each image. Read advice 10 here: https://developer.apple.com/forums/thread/706527

There are a lot of amounts, but are they prices ? Are any of them references to the price of the app or the service it provides ?

If it is, as @endecotp wrote, remove them, replacing by $***. **

If not, explain very clearly to reviewer that the $ amounts are not related in anyway to the price of the service, they are just illustration of what a user finances may look like.

Another thing. Are they real simulator screenshots ? We see the Dynamic Island partly below the notch, in a way I never saw before.

1

Answer 3

endecotp OP

Oct ’24

So just get rid of the screenshots displaying the functionality?

Get rid of the prices. Blank them out, or blur them, or something. Maybe removing the $ symbol would be sufficient?

(Yes, I know that they aren't the price of the app. But the app review bot doesn't know that, and you have no realistic way of explaining that to it.)

This is V2 of my app, and V1 screenshots are virtually identical. However, this was never a problem.

Past performance is not a guide to the future. I had screenshots that included the word "free" for many years but they were eventually rejected. I think they must have added OCR to the screenshot review bot at some point.

0

Answer 4

App Review OP

Apple

Oct ’24

Thank you for your post. We're investigating this currently. A representative from App Review will contact you shortly to provide further assistance. If you continue to experience issues during review, please contact us.

1