macOS 15.1 Beta 5: Mac App Store unable to install apps "The file “preflight.pfpkg” doesn’t exist"

Developer Tools & Services Apple Developer Program
Goffredo OP
Created Sep ’24
Replies 21
Boosts 8
Views 1.3k
Participants 20

Hello everyone,

Ever since installing macOS 15.1 beta 5 on this M1 13’’ MacBook Pro, I have been unable to install or update any application from the Mac App Store. I keep getting the following error: “The file “preflight.pfpkg” doesn’t exist.””. The same machine was fine with 15.0 Sequoia and the problem happens regardless of the region setting of the machine.

The machine has at least 148 GB of free disk space on the SSD. The same app I was trying to install from the MAS app I could install from the provider’s website (WhatsApp in this case, but I have tried with other apps too).

Has anyone noticed it before?

Raised the following Feedback ID if it can help: FB15296904

Kind Regards,

Goffredo

Answered by Goffredo in 808043022

macOS 15.1 Beta 6 addressed the issue.

I had deleted the /Library/AppStore folder, installed the update, rebooted as part of the update process, and once it was all done I could update apps from the Mac App Store again. Closed the FB bug I raised after updating it.

Replies  21
Boosts  8
Views  1.3k
Participants  20
tsmalls OP
Sep ’24

I have the same issue. I cannot download or update anything from the App Store.

4
seth9341 OP
Sep ’24

I'm getting the same message when I try to update apps via the app store.

4
Shmoe OP
Sep ’24

Same here for sure.

2
n9nes OP
Sep ’24

same issue here

3
Dr_Din OP
Sep ’24

Hello,

I've been encountering the same problem. While I can update previously downloaded apps using CleanMyMac X, I'm unable to download new ones. I've reinstalled version 15.1 three times but still can't fix the issue. I'm hopeful this will be addressed in the next beta release.

2
cmdrmoto OP
Sep ’24

FB15279714 and FB15279748 are my reports: one for the updates and one for the downloads

2
honuificus OP
Sep ’24

Encountering the same thing on public beta 2

2
Lytzen OP
Sep ’24

Same issue here

2
hapamanda OP
Oct ’24

Same here

2
Shmoe OP
Oct ’24

Great to see we're approaching a week and Apple is right on top of this.

1
jmdomini OP
Oct ’24

Same, I was really hoping for an update this week to fix this rather serious bug but it seems NOPE. I suppose Apple probably feels we shouldn't be running a beta version on our primary devices so too bad so sad.

Would be nice if you could roll back to last known good like on Windows. While there's a lot that I like about the Mac, there's some things that are way behind.

0
dd-0w0 OP
Oct ’24

Same Here!!!!!

1
IJKApple OP
Oct ’24

Same issue here

1
Vatsal Manot OP
Oct ’24

Navigating to /Library and creating a folder called AppStore fixed the issue for me.

App Store incorrectly complained about not having enough disk space, but the real issue was that the folder being inspected, /Library/AppStore, didn't even exist.

[DiskSpaceManager] availableSpaceOnDiskAtPath:/Library/AppStore/086CC570-12A0-4414-98D7-831B563088C0 failed: Error Domain=NSCocoaErrorDomain Code=260 "The file “086CC570-12A0-4414-98D7-831B563088C0” couldn’t be opened because there is no such file." UserInfo={NSUnderlyingError=0x89f096790 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}, NSFilePath=/Library/AppStore/086CC570-12A0-4414-98D7-831B563088C0, NSURL=file:///Library/AppStore/086CC570-12A0-4414-98D7-831B563088C0}
1
Goffredo OP
Oct ’24

Any particular permissions?

0
macOS 15.1 Beta 5: Mac App Store unable to install apps "The file “preflight.pfpkg” doesn’t exist"
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