We recently submitted an update to an existing app that already has an in app purchase for an annual subscription which works perfectly fine. However, the update has been rejected 5 times by Apple stating the in app purchase does not work. We have not made any changes to the update regarding the in app purchase AND the in app purchase works perfectly fine on device testing AND in flight test.
Can some one please help? Anyone know what is going on?
Apple stating the in app purchase does not work
Which of the following statement applies to your issue:
Additionally,
Do you use StoreKit 1 or StoreKit 2. For more information, see Choosing a StoreKit API for In-App Purchases?
Do you fetch the products from the App Store before presenting them for sale in your app? For more information, see Fetching product information from the App Store.
Does your Xcode project contain a StoreKit configuration file? If, are you syncing it with App Store Connect?
Did you verify that the product identifiers used in your Xcode project match the ones configured for your app in App Store Connect? You can use log statements to check which product identifiers are used in your app.
Did you verify that you have a signed Paid Apps Agreement and entered all banking and tax forms in App Store Connect
I also submitted an update and found that the in-app purchase failed. I only made other optimization, but did not make any update to the in-app purchase logic. I would like to ask if there was any update to the Apple policy and system? This problem is very difficult, do not know how to solve it
I'm having the same issue. I tested my app both on Simulator and TestFlight successfully but the review team can't see the in-app purchases. I'm just using one line of code to show my products (StoreView(ids: ["tipTiny", "tipSmall", "tipMedium", "tipLarge"])). It is obvious to me that there is a bug in StoreKit.