Possible iOS update changed font size on client's site?

Question

Created Aug ’24

Replies 4

Boosts 0

Participants 2

Over this past weekend, a client reported the font for a specific page only on their website was TINY. After checking it out, it appears this is ONLY happening on iPhone browsers. Desktop and Andriod font size for the page did not change. We did not change any code on the site, either.

Is it possible this is related to an iPhone update? Would anyone be able to help me figure out this issue? Since it can't be replicated on any other device browser, and it happens on both Safari AND Chrome on the iPhone, it has to be something related to the iPhone itself.

I have also tried adjusting the font size, but no matter what I do if it looks ok for the iPhone, it is WAY too large on other devices, so this isn't the resolution.

If anyone has any ideas on what may have caused this or how to fix it, that would be great!

Thanks in advance for your time!

Boost

Answer 1

Engineer OP

Apple

Aug ’24

Since is this happening on both Safari and Chrome on iPhone you will want to check the screen size that is being reported and use media queries when appropriate to style the page for different size screens in general. Assuming you've done this, try debugging the page to find the differences between iPhone and other devices of the same size. We do not officially support web development but you are welcome to also file a bug report so we can investigate further on Safari.

Rico

WWDR - DTS - Software Engineer

0

Answer 2

Asad Nadeem OP

Aug ’24

Thank you for your reply.

The problem is not the screen size, as the display looks fine on Andriod and Google phones. As I mentioned, if I try changing the font size to make it look correct on Safari, it looks humongous on other device browsers. This is a recent issue, as a few weeks ago it looked fine on Safari. No changes were made on our end, so it has to be an iPhone issue. Thank you for the link to report a bug. I am filling that out now.

If anyone else has any other suggestions, it would be appreciated!

Thanks.

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Answer 3

Asad Nadeem OP

Aug ’24

Where do I actually go to submit something? I am not on a Mac or an iPhone. It says it's available on the "web" as well, but I can't seem to find where to go to actually submit something. Thanks!

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Answer 4

Asad Nadeem OP

Aug ’24

Please disregard my last message - I got it figured out, thank you.

Still, if anyone else here in the forum has any other suggestions on how to fix this issue, it would be greatly appreciated.

Thanks!

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