ShieldConfiguration not applied for some users

Question

Created Aug ’24

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My app correctly applies the ShieldConfiguration template that I chose (icon, text, CTA, etc), but some users reported seeing the following default shield:

With the default shield text that reads, "You cannot use AppName because it is restricted."

Any idea why?

Answered by astrochimp in 801112022

In my case, my icon was a PDF image. I resized it and used a PNG instead...Believe it or not, the correct shield configuration appeared.

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astrochimp OP

Aug ’24

Accepted Answer

In my case, my icon was a PDF image. I resized it and used a PNG instead...Believe it or not, the correct shield configuration appeared.

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