Express Transit - Apple Wallet is prioritised by iOS for Express Transit payment terminals even when it’s not configured as the Default Contactless App on iOS

In our testing, we found that Apple Wallet Express Transit card is not being disabled when the default contactless app has been changed to a third party contactless payment app.

In this case, even if the user has changed his default setting, he has to disable his Express Transit card in Apple Pay settings as well. This leads to frictions in the consumer journey: Consumers tapping their card on an express terminal, expecting to pay their transit through the 3rd party app, will end up paying through Apple Pay.

Will Apple provide a fix for this in a subsequent iOS version and disable Express Transit together with the change of default app?

This is a documented behavior for which a change is not planned for at this time.

If you would like to discuss your specific use case in detail, and for us to share some additional information, please open a support request at https://developer.apple.com/contact/request/code-level-support/ and reference this forum thread in the "Did someone from Apple ask you to submit ..." section


Argun Tekant /  DTS Engineer / Core Technologies

Express Transit - Apple Wallet is prioritised by iOS for Express Transit payment terminals even when it’s not configured as the Default Contactless App on iOS
 
 
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