Unable to receive app sales payment to my Resona bank account in Japan

Resona is one of the Japanese mega-banks - it makes no sense that they are not recognized by Apple's payment system.

Transfer has failed three months in a row. Have quadruple-checked all relevant numbers.

Each time, the following error is generated: Payment could not be processed because your bank is not recognized by the associated national bank code.

Apple doesn't make things easy:

  1. they only "try" once a month
  2. they keep suggesting I change the account holder spelling when my own bank says that is not the problem
  3. they offer no real-time chat or phone support for this issue - only email with a 3 day delay in between responses
  4. my requests for specific information regarding the transfer that my bank has requested I obtain from Apple so that they can troubleshoot from their end (such as the issuing bank name) are ignored by Apple's finance support team

Anyone encounter this issue before? Any advice on how to proceed that doesn't involve opening an entirely new corporate bank account at a different bank?

Answered by ecumedesjours in 799384022

Update: 3 months later the problem was resolved. We had to use the bank swift code and not the zengin code. Then everything went fine.

Accepted Answer

Update: 3 months later the problem was resolved. We had to use the bank swift code and not the zengin code. Then everything went fine.

Unable to receive app sales payment to my Resona bank account in Japan
 
 
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