Sales and Trends section is down

Sales and Trends section in App Store Connect is down and showing error for the last 2 hours. Are you experiencing the same issue now?

Answered by App Store Connect Engineer in 794846022

Hello, thank you again for these reports. We believe we have resolved this issue. If you continue to experience issues with accessing Sales and Trends in App Store Connect, please contact us.

Yes, I'm not too impressed with their data trickle even when it is working. I don't think their ad services are working either.

I hope Apple has a monitoring running for their services and will be notified about the issue with the sales/trends section

It's for hours like this:

And the "contact us" link is broken too :-(

Hi there, thank you for these reports. We are looking into this issue and we'll respond to this thread with updates.

It's working for me again right now :-)

Hello, thank you again for these reports. We believe we have resolved this issue. If you continue to experience issues with accessing Sales and Trends in App Store Connect, please contact us.

Hi, thank you for the reply. Now I am getting this green warning on the Trends screen: "We’re currently experiencing a delay in data reporting. Check back later for more updates."

Same here: "We’re currently experiencing a delay in data reporting. Check back later for more updates"

Frustrating :-(

I am facing same issue as well from last 2 days.

I guess the issue is not going to be solved on the weekend .. ?

"We’re currently experiencing a delay in data reporting. Check back later for more updates."

Please fix asap. Thank you.

Same issue here. However when I select the last 24 hours, it shows some data, but im not sure if it is complete. Can anyone check their last 24 hours data and tell if those stats are normal or lower than usual? Thanks.

Been down since the 9th of July for me. The trends dashboard has always been terrible. I really don't know how hard it can be to get this to work. What are we paying our subscription and apple fees for?

I'm wondering how many users are affected by that issue. The system status states that everything is working fine:

https://developer.apple.com/system-status/

But it is not. It's almost a week and the trends section is still not showing the data for the last 6 days :-(

That's seems to be corrected. At least, today Jul 16, we get trends up to July 14.

Sales and Trends section is down
 
 
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