Screenshot uploads indefinitely processing

I'm submitting a new version of my app, and after click "submit for Review", it shows

"Unable to Add for Review:

  • There are still screenshot uploads in progress."

However, these screenshots have been in progress for many hours. I tried verified that it was not a problem with the screenshot files, as I deleted and uploaded screenshots that had uploaded and been approved in previous updates. I also verified this behavior is happening across multiple apps. Therefore, I suspect that it is an issue with App Store Connect's server. I have been waiting all day for this to be resolved - hopefully someone can fix this ASAP as it is a blocker to submit any app updates and I have a critical bug fix that needs to be approved.

Answered by App Store Connect Engineer in 789241022

Hello, thank you for these reports. We believe we have resolved this issue. If you continue to experience issues with uploading screenshots for your app, please contact us.

Hello, thank you for these reports. We believe we have resolved this issue. If you continue to experience issues with uploading screenshots for your app, please contact us.

Screenshot uploads indefinitely processing
 
 
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