Criticism of the use of the Minimed Mobile App, problem with the update interval of the Apple Watch iOS
Subject: Error event - Minimed Mobile App . Triggered by insufficient update interval of the Watch iOS system of only 50 updates/day
Dear Sir or Madam,
I use the Minimed Mobile App in conjunction with my Medtronic 780 G insulin pump and am generally very satisfied with the app. However, I have noticed a point here that is caused by the Apple Watch iOS operating system. I would like to pass this on and ask that you please fix this problem with an update.
Updating the sensor values on watch faces on the Apple Watch
I use the Modular widget on my Apple Watch in conjunction with the Minimed mobile app to quickly and easily keep an eye on the current sensor value. Unfortunately, the sensor value in this widget is not updated automatically according to someone in the know, Apple only updates widget information 50 times a day. After a short time, a rotating arrow appears instead of the current value, which I have to press to get a sensor value displayed again in order to see the current value.
This is very inconvenient as I have to perform several actions each time to see the current value:
1.Open widget
2.Press the rotary arrow
3.Read the value
- Close widget by pressing the spin button at the top right to return to the main screen
I would very much welcome it if the sensor value in Apple Watch watch faces were updated automatically, the problem is obvious - the watch faces only update 50 times a day. This would prevent me from seeing the current sensor value quickly and easily at any time without having to perform additional and cumbersome actions.
The Minimed Mobile App has been tested and approved by Medtronic through Apple. However, it must have been overlooked that this sensor value app updates the sensor value every 5 minutes, but it does not do this on the dial because, according to my friend, it only updates 50 times a day. Now it is the case that the sensor value can change every 5 minutes, but this is not shown on the watch face, which means that the Apple Watch iOS would need 288 updates for this Minimed Mobile App per day instead of only 50 updates per day.
Can you please advocate for a new update that allows an update interval of up to 288 updates per day? So that thousands of diabetics worldwide can see current values on their Apple Watch dials at any time? Without having to take several steps each time? I switched to I Phone and Apple Watch because I thought this would be possible for me. I would be very happy to hear back if this is technically possible for all diabetics worldwide who will benefit from it.
With kind regards
