App store connect 'This file has not yet been uploaded'

I've tried uploading pictures into the app preview section, however they disappear and only show as a blank image with a grey cloud in the middle when I reload the page. If I hover my mouse over it, it says 'This file has not yet been uploaded', and stays like that. I left it for a few hours and the images still hadn't been uploaded. It also shows an uploads operations error and upload fail error in the console when I try uploading the images. How would I go about solving this issue so I can upload preview images? Thanks

Answered by alishaikh07 in 784116022

Found the solution - my computer couldn't reach https://northamerica-1.object-storage.apple.com/, which led to the upload error. Changing my DNS solved the issue

Accepted Answer

Found the solution - my computer couldn't reach https://northamerica-1.object-storage.apple.com/, which led to the upload error. Changing my DNS solved the issue

This is due to a misconfiguration on Apple's DNS servers, documented at: https://github.com/keymanapp/keyman/issues/11061. We have an open feedbackassistant report for this.

App store connect 'This file has not yet been uploaded'
 
 
Q