TSI No Response After 4 Months

We have a TSI filed early November 2023. We have contacted Apple developer support multiple times since then. There has been no meaningful response to the problem, even after we have submitted a test project twice, the first time a few days after the TSI was opened.

What can be done to escalate a response? If there is no response after this length of time, even an acknowledgment that the problem can or cannot be recreated, then why bother with TSIs at all. If we treated our paying customers like this we would be out of business.

TSI No Response After 4 Months
 
 
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