Hello, my IAP App Store Connect Developer payment was due March 7 , status in Payments&Financial Reports is " Paid" but I have not received the payment in my bank account. I have not made any changes. Am I the only one having this problem ?
Payment not received
The same thing is happening to me. I'm also from Romania. The payment usually arrives a day earlier than Apple's deadline; this month it's 3 business days late and counting.
Hello,
Also from Romania and I did not get the payment on March 7th 2024. I used to get it 1 day before the date shown in AppStore Connect, now I didn't get anything and I don't expect much from the next days either.
I requested and investigation from my bank (BCR ROMANIA) and I provided all the info required, including the reference number (a 9-digit code Apple displays in AppStore Connect).
They did not find that transaction reference code to be valid, so the payment could not be traced. It don't think the payment even took place.
Apple support tells me to wait 30 days and then follow-up with my issue, I find that unacceptable considering that we have a business to run.
Question:
Are you using RON or EUR accounts for payment?
I own 2 developer accounts: Company (EUR) - which did receive the money on-time and PFA (RON) - which did NOT receive the money at all.
Looks like the RON transfers are made trough a proxy-bank CITIBANK ROMANIA (which has the headoffice in IRELAND, but they also operate in Romania for business). I tried to contact them as well, but nobody answered.
I am also happy I found this thread. I know I am not alone...
Hello,
Below is the response I got from the Finance Support team
Robert
[Edited by Moderator]