App stuck in Ready for Review state

Last week I've submitted a new update for review doing the standard procedure for iOS, Mac and Vision.

When submitting them both the Mac and Vision App switched to Waiting for Review state but the iOS one got stuck in Ready for Review state.

I've tried a few times canceling the submission and submitting again and it always gets stuck in the "Ready for Review" state.

Under the App Review section shows as Waiting for Review but on the general page shows Ready for Review.

I've tried using the App Store Connect the API and the same thing happens.

Any suggestions how to fix this?

Answered by fredy21 in 780719022

@manuelventura @begiljen updating that the issue was resolved for me a few hours ago - app update went into review all of a sudden and was approved.

I´ve had this issue with one of my apps for almost 1 month now. I´ve been able to publish updates for two of my iOS apps, but one is stuck in this exact state that you are experiencing. I´ve created support tickets for it, but no feedback or resolution so far.

For the app that is stuck I´ve tried canceling the submission, adding new builds, changing the version number, updating metadata, etc, to no avail.

I've also been facing the same issue for >3 weeks now. Tried everything, including opening support tickets but all I know is it's being investigated... Any chance you were able to find a solution?

No solution yet.

I've tried using the App Connect API in order to cancel the submission and submitted again for review and the same issue happens.

If I fetch the App Review status I get "Ready For Review". If I do then an API call to submit it for review I get an error saying "The App is already submitted for review".

I wonder what else can we do to fix this invalid state issue? Maybe transferring the App to another account would fix the issue?

Accepted Answer

@manuelventura @begiljen updating that the issue was resolved for me a few hours ago - app update went into review all of a sudden and was approved.

App stuck in Ready for Review state
 
 
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