Can't create new app version on App Store Connect

It's not possible to create a new version for any App Store Connect app.

To reproduce, I navigate to my app and click the (+) button to create a new version number. I type in a version number, and click "Create."

It fails with an error, "An error has occurred. Try again later."

When I view it in the Network tab of the Web Inspector, it shows that there's a 500 error.

{
	"errors": [{
		"status": "500",
		"code": "UNEXPECTED_ERROR",
		"title": "An unexpected error occurred.",
		"detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/."
	}]
}

The same error occurs when I attempt to create an app store version using the App Store Connect API.

I'm having this issue. Submitted a bug report FB13615371 and tried to contact the App Store Connect team. No response yet.

In our case, a macOS app is affected. An iOS app seemed affected for a few minutes last night, but that one resolved within a minute or two. The macOS app has lasted for at least a day or more, but we did not notice the issue before. I believe we initially created the version about a week ago, but we did not notice it since we did not interact with it further.

We cannot create a new app version. For a version which we've never used before it says that this version was already used and entering any other version says that there's an error

It's incredible, 13k of page visualizations, 8 pages of reports and only silence...

Finally I manage to resolve the issue.

  • Recommend to validate if the version is not with you using not Safari browser (I think that is the solution)
  • Try brutal force just creating required new version until it succeed

I am absolutely shocked and deeply disappointed by Apple's lack of response to this critical bug that has persisted for a week. It's incredible to see a company of Apple's stature leaving its developers in such a bind, without clear communication or a solution in sight. We are talking about an issue that not only blocks the deployment of new features but also prevents the correction of critical bugs, directly impacting our users and our businesses. In my case, I'm stuck trying to push an update with new features. I can't even begin to imagine the situation for those who urgently need to fix bugs affecting their users. It's not only shocking but utterly unprofessional on Apple's part, a company that should have the means to address such a problem immediately. I expected better and demand that Apple takes responsibility and resolves this issue with the urgency and seriousness it deserves.

Same here but my response is different

  "errors": [
    {
      "id": "6da3f800-3f86-40db-869c-7e601c6d0c6c",
      "status": "409",
      "code": "ENTITY_ERROR.RELATIONSHIP.INVALID",
      "title": "The provided entity includes a relationship with an invalid value",
      "detail": "You cannot create a new version of the App in the current state.",
      "source": {
        "pointer": "/data/relationships/app"
      }
    }
  ]
}

Please help me find solution to this, the only difference is that i created two subscriptions.

new version now appears in one of my app but for another important app, the issue remains pending. I even tried fastlane deliver, it spitted following error:

[!] The provided entity includes a relationship with an invalid value - You cannot create a new version of the App in the current state. - /data/relationships/app

I am also facing same issue.

Same issue here.

We are experiencing the same issue.

It seems this has been resolved for our affected macOS app. Hopefully it does not regress again...

(Still no word from Apple, but we reported this via Feedback Assistant, App Store Connect contact, and Developer Technical Support, so I'm sure they know about it one way or another.)

Hi everyone I've found the solution. Go check here.

For me this was the solution: Add Platform: macOS then the iOS App Version was automatically bumped to 8.0.3 in my case. Then I removed macOS platform.

OMG Apple is dying. This bug is critical and should not be accepted anywhere, not mentioned that Apple is a large one. The worse thing is this bug is there for over a week, and seems like no one cares.

Can't create new app version on App Store Connect
 
 
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