App Store Connect "Trends" not updating since Dec. 3, 2023

According to analytics, I should have at least one sale since Dec. 3, but the Trends page won't let me see any date after Dec. 3 (if I edit the end date, dates after Dec. 3 are greyed out) and it is currently Dec. 17. Is this just me? Who do I contact if not these forums to get this fixed?

Not only you.

I reported this: https://developer.apple.com/forums/thread/743134

What is surprising:

  • seems to occur only on MacOS (not iOS)
  • problem disappeared then reappeared
  • Not linked to a browser (tested on Firefox as well). So seems to be server side.

I filed bug reports, you should do it as well. The more bug reports, the faster we can hope for correction.

Here is the content of my second bug report on the issue FB13473219:

I reported this Dec 14, 2023 at 9:14 PM – FB13468285 On Dec 14, when I look for units or sales, all that occurred in December is ignored. Tens were download since dec 1st, and I could see them when connecting earlier today. And when I want to set the time period, I see that any date beyond Dec 3rd is greyed (see attached screenshot). It used to work a few hours ago. This occurred immediately after updating MacOS to 14.2, but I tested on a Mac running 12.6 with the same result. Problem appeared solved on Dec 16. I closed the FB. But today, Dec 17, occurs again, nothing beyond Dec 3rd. Surprisingly, if I cinnect from iPhone, everything OK. But from a Mac (Safari, Firefox…), I get the problem.

Same here.

Same here,

Same here.

I'm seeing this problem again today.

Same here. PS. Thanks for original post - relieved my initial shock.

I've noticed the same issue, the only view that works correctly is 'last 24h'.

same here... system: windows 11 browser: firefox 121

Opening a Private Window "fixed" it for me.

App Store Connect "Trends" not updating since Dec. 3, 2023
 
 
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