AppstoreConnect does not show units and sales of last days

App Store Distribution & Marketing App Store Connect
Claude31 OP
Created Dec ’23
Replies 10
Boosts 0
Views 1.5k
Participants 12

Today, on Dec 14, when I look for units or sales, all that occurred after December 3rd is ignored.

Tens were downloaded since dec 3rd, and I could see them when connecting earlier today.

When I want to set the time period, I see that any date beyond Dec 3rd is greyed (see attached screenshot).

It used to work a few hours ago. This occurred immediately after updating MacOS to 14.2, but I tested on a Mac running 12.6 with the same result.

Is it only me or does anyone see the same issue ? I filed a bug report: FB13468285

Answered by Claude31 in 774688022

Issue is resolved. Was it specific to the date or was a bug corrected ? Whatever reason, it works correctly now.

Replies  10
Boosts  0
Views  1.5k
Participants  12
Claude31 OP
Dec ’23
Accepted Answer

Issue is resolved. Was it specific to the date or was a bug corrected ? Whatever reason, it works correctly now.

0
sramp OP
Dec ’23

I still have this problem with the web AppstoreConnect, while the app seems work fine.

0
Claude31 OP
Dec ’23

Problem reoccured :

On Dec 17, occurs again, nothing beyond Dec 3rd. Surprisingly, if I connect from iPhone, everything OK. But from a Mac (Safari, Firefox…), I get the problem.

I filed a new bug report: FB13473219

0
icollect-everything OP
Dec ’23

Dec 29th. Seeing this issue occurring again.

1
holmsethlieth OP
Jan ’24

same here

0
ltld OP
Jan ’24

Yup same here, hopefully fixed soon!

0
Yoash OP
Jan ’24

Try using Safari with a Private Window. Fixed the issue for me.

0
Yeaboi OP
Jan ’24

The issue prevails. It is always the 3rd of December. Sometimes it will randomly work correctly, only to cap the view at December 3rd again the next time I log in.

0
emrdgrmnci OP
Mar ’24

Unfortunately, still continues awfully.

0
festival OP
Mar ’24

Now sales since 11 March are missing

0
AppstoreConnect does not show units and sales of last days
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